How Can We Help You?

Browse through these FAQs to find some commonly raised questions – and their answers.

What is “material handling/drayage”?

Drayage is the process of moving exhibit material from one location to another. Regardless of whether you ship to 21stCEG’s warehouse or directly to the show, your materials still need to get to your booth. Drayage services include delivering materials to your booth, storing empty containers, returning empty containers, picking up your packaged materials, returning them to dock, and loading them to your choice of carrier.

Can I carry my own materials to my booth?

Any exhibitor can bring their own materials, provided that they can be hand carried by one person in one trip without the use of dollies, hand trucks, or any other equipment. If you choose to hand carry your exhibit, you will not be permitted access to the loading dock area.

What is the difference between small shipments and large shipments?

Most service contractors have a minimum of 200 lbs per shipment. It’s best to send your freight as one large shipment as opposed to several small shipments. If you are planning to ship items from various locations, you may want to ship them all to a central location and then forward them to the service contractor’s warehouse and/or show site.

What are the advantages of in-advance shipments versus direct shipments?

We recommend shipping materials in advance to the “advance shipment” address. You can (and should) confirm that we have received your materials before the show installation. In addition, your materials will be in your booth by the time you arrive, allowing you to immediately begin the installation. The problem with shipping directly is that if there is an issue, there is rarely time to resolve the problem prior to the show opening.